Citizen Charter
A Citizen's Charter represents the commitment of the Department towards time frame
of service delivery, grievance redress mechanism, transparency and accountability.
Revenue Department in its efforts to provide more responsive and citizen-friendly
governance coordinates the efforts to formulate and operationalize Citizen's Charters.
Click Here for Grievance Redressal System
Section : Planning
|
S.No
|
Service
|
Duration
|
|
1
|
Final Layout approval
|
15 Days
|
|
2
|
Industrial Building permission
|
7 Days
|
|
3
|
Issue of Land use Certificates
|
2 Days
|
|
4
|
Issue of Master Plan Copies
|
1 Day
|
|
5
|
Issue of ZDP Copies & Layout Copies
|
1 Day
|
|
6
|
Permission for construction of Apartments/ Commercial building above 300 sq.M. Residential
building
|
15 Days
|
|
7
|
Permission for construction of Individual Residential Buildings in below 300 Sq.M
site area
|
7 Days
|
|
8
|
Provisional layouts approval
|
30 Days
|
|
9
|
Recommendation to Govt. for Change of land use
|
30 Days
|
Section : Estate
|
S.No
|
Service
|
Duration
|
|
1
|
Allotment of shops/ stalls/ bunks/ office accommodations
|
3 Months
|
|
2
|
Allotment of unsold vacant sites/ vacant houses
|
3 Months
|
|
3
|
Change of ownership as a consequence of death of owner of site/ house/plot (Registered
Will)
|
45 Days
|
|
4
|
Change of ownership as a consequence of death of owner of site/house/plot (Un-registered
Will)
|
15 Days
|
|
5
|
Credit verification of the payments made by allottees
|
7 Days
|
|
6
|
Issue of conveyance deed
|
15 Days
|
|
7
|
Issue of intimation for payment of balance cost for Sale after submission of required
documents
|
10 Days
|
|
8
|
Permission to transfer the plot/ house/ commercial site
|
15 Days
|
|
9
|
Refund of deposits to unsuccessful allottees
|
15 Days
|
|
10
|
Refund of excess amount paid
|
15 Days
|
|
11
|
Refund of house/ site deposits to the allottees
|
15 Days
|
|
12
|
Registration after receipt of all documents
|
15 Days
|
|
13
|
Registration of Plots in the UDA Schemes under sites & Services
|
15 Days
|
|
14
|
Transfer of allotment in favour of legal heir (after furnishing all the required
documents )
|
30 Days
|
Section : Development
|
S.No
|
Service
|
Duration
|
|
1
|
Certificate of Experience of Contractors
|
10 Days
|
Section : Admin & Accounts
|
S.No
|
Service
|
Duration
|
|
1
|
Certificate of deduction of Income tax
|
7 Days
|
|
2
|
Certificate of deduction of VAT
|
7 Days
|
|
3
|
Furnishing of break up particulars for the amounts paid for I.T.
|
10 Days
|
|
4
|
No dues certificate
|
7 Days
|
|
5
|
Payment of miscellaneous bills
|
3 Days
|